Help Center
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Help Center
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Welcome To Your Home Page
What happens after I sign up?
What is Your Home Page?
Getting Started
How long does setup take?
How long does setup take?
Do I need to use desktop or mobile?
Do I need to use desktop or mobile?
When does my page go live?
When does my page go live?
How do I know my page is working?
How do I know my page is working?
Profile Setup
Why do I need to complete my profile?
Why do I need to complete my profile?
What profile fields are required?
What profile fields are required?
Can I edit my profile after setup?
Can I edit my profile after setup?
Why won't my profile save?
Why won't my profile be saved?
Instagram Connection
Why do I need to connect Instagram?
Why do I need to connect to Instagram?
What permissions does Your Home Page request?
What permissions does Your Home Page request?
What type of Instagram account do I need?
What type of Instagram account do I need?
How do I connect to Instagram?
How do I connect to Instagram?
What happens after I connect Instagram?
What happens after I connect to Instagram?
Why aren't my posts appearing?
Why aren't my posts appearing?
Can I connect multiple Instagram accounts?
Can I connect multiple Instagram accounts?
What if Instagram disconnects?
What if Instagram disconnects?
Posts & Cover Photos
How do posts work on Your Home Page?
How do posts work on Your Home Page?
How many posts should I link?
How many posts should I link?
What types of content perform best?
What types of content perform best?
How do I link a post to a listing?
How do I link a post to a listing?
Can I link one post to multiple listings?
Can I link one post to multiple listings?
Can I change which listing a post links to?
Can I change which listing a post links to?
What are cover photos?
What are cover photos?
Should I use custom cover photos?
Should I use custom cover photos?
What happens when a listing closes?
What happens when a listing closes?
Why aren't my posts linking correctly?
Why aren't my posts linking correctly?
Listings
What types of listings can I add?
What types of listings can I add?
How do I add a new listing?
How do I add a new listing?
Why doesn't a listing appear in search?
Why doesn't a listing appear in search?
What listing fields are required?
What listing fields are required?
How do I edit a listing?
How do I edit a listing?
How do I mark a listing as sold or off-market?
How do I mark a listing as sold or off-market?
Can I delete a listing permanently?
Can I delete a listing permanently?
What if I'm adding a new construction listing that isn't mine?
What if I'm adding a new construction listing that isn't mine?
Why isn't my listing showing up on my page?
Why isn't my listing showing up on my page?
Adding Listings You Don’t Represent
Can I add a listing I’m not the listing agent for?
Can I add a listing I’m not the listing agent for?
Why is this policy in place for listing??
Why is this policy in place?
What if I want to feature another agent’s listing?
What if I want to feature another agent’s listing?
How do I add a listing after receiving permission?
How do I add a listing after receiving permission?
What happens if I add a listing without permission?
What happens if I add a listing without permission?
What about new construction or builder listings?
What about new construction or builder listings?
What if I’m co-listing or part of a team?
What if I’m co-listing or part of a team?
Understanding Leads
What is a lead?
What is a lead?
What's the difference between Warm and Hot Leads?
What's the difference between Warm and Hot Leads?
What are typical Warm Lead behaviors?
What are typical Warm Lead behaviors?
What are typical Hot Lead behaviors?
What are typical Hot Lead behaviors?
Where do I view leads?
Where do I view leads?
What if a lead doesn't have contact info?
What if a lead doesn't have contact info?
Can I export my leads?
Can I export my leads?
What if a lead shows as Hot but hasn't contacted me?
What if a lead shows as Hot but hasn't contacted me?
Why am I not seeing any leads?
Why am I not seeing any leads?
Using Your Custom YHP.Link
What is my Your Home Page link?
What is my Your Home Page link?
Where should I share my link?
Where should I share my link?
What is a call-to-action (CTA)?
What is a call-to-action (CTA)?
Why do CTAs matter?
Why do CTAs matter?
What makes a good CTA?
What makes a good CTA?
Dashboard & Insights
What is the Leads & Insights dashboard?
What is the Leads & Insights dashboard?
What can I see in the dashboard?
What can I see in the Leads & Insights dashboard?
What are high-intent signals?
What are high-intent signals?
What are low-intent signals?
What are low-intent signals?
Account Settings
How do I update my profile?
How do I update my profile?
How do I change my password?
How do I change my password?
How do I disconnect Instagram?
How do I disconnect Instagram?
Troubleshooting
My page is loading slowly
My page is loading slowly
I can't log in
I can't log in
My changes aren't saving
My changes aren't saving
Buyers say they can't see my page
Buyers say they can't see my page
A buyer entered their email but it's not showing in my dashboard
A buyer entered their email but it's not showing in my dashboard
Contact Support
How do I contact support?
What if I have a billing question?
What if I have a billing question?
Best Practices
How often should I post?
How often should I post?
Should I link every post?
Should I link every post?
How do I reuse content when a listing closes?
How do I reuse content when a listing closes?
How do I optimize my cover photos?
How do I optimize my cover photos?
What should I avoid?
What should I avoid?
How do I contact support?
How do I contact support?
Email:
support@yourhomepage.ai
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